Sr. Technical Program Manager, Border Network
DESCRIPTION
AWS GCNA (Global Connectivity and Network Availability) is the backbone that connects the global AWS network. It is dedicated to controlling the internet traffic that allows users to access their information and applications regardless of where they are in the world. GCNA is also responsible for building and designing a complex backbone network that allows internet traffic to flow efficiently between Data Centers and customers.
If you like to work with new technologies and optimize existing technology, and have experience participating in network/systems support for a large-scale enterprise or a service provider, we encourage you to apply! Your work will play a key role in driving the stability and sustainability of next-generation IP networks.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting https://www.amazon.jobs/en/disability/us
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Key job responsibilities
• You’ll drive both hardware and software programs to meet the ever-growing customer demand.
• You’ll manage competing cross-organizational projects/programs on a global scale.
• You’ll interact cross-team Deployment Managers, cross-team Technical Program Managers, Engineers, and Data Center Technicians and senior management.
• You’ll participate in Network Design engineering reviews.
• You will run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
• You’ll work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful-eye on timelines and costs.
• You’ll ensure consistency in deployed configurations and track exceptions for follow up.
• You’ll drive simplification efforts in engineering and project/program management, and architectures to unblock innovation.
A day in the life
Technical Program Managers in the BERE organization have a wide range of responsibilities: we work with internal partners to develop and implement the next gen infrastructures along with the tooling ecosystems to support with these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blue print at our scale allowing our engineers to develop solutions to the complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events.
About the team
Within AWS Networking, the Backbone, Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. We provide the massive scale required to support our AWS customers and internal services, via a network that grows by 70% annually. In addition, we have teams that are responsible for the design and operation of our global corporate office and data center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers. We provide software tooling that allows the global AWS footprint to scale via new Region and edge location builds, automated systems that control the flow of traffic across devices, and are building our next generation network controllers to drive improved performance and efficiency across the networks that we operate.
Working at AWS the GCNA Team – Meet Robert, VP: https://youtu.be/8v5i42FL02w
We are open to hiring candidates to work out of one of the following locations:
Herndon, VA, USA
BASIC QUALIFICATIONS
– 5+ years of technical product or program management experience
– 7+ years of working directly with engineering teams experience
– 3+ years of software development experience
– 5+ years of technical program management working directly with software engineering teams experience
– Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
– 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
– Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
– Experience defining KPI’s/SLA’s used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Job Features
Job Category | Operations, IT, & Support Engineering |